Out of the blue something in the business stops working. It could be any one of a million things and suddenly everyone is searching for the answer. The search may involve many things and often includes ‘team away days’. This type of event – however well intended – is often mis-guided as the problem is more commonly about two individuals needing to resolve a conflict, rather than the team as a whole.
Bringing in an external mediator may be regarded as making a bad situation worse. The truth is quite the opposite. Engaging someone who is skilled and adaptable, someone with experience who is a qualified professional, could save you lots of time and expense, and will bring about the outcome you didn’t think possible.
Janice Clare Consultancy has encountered numerous sticky situations in mediation and coaching over the years, every one different and every one solvable with some careful thought and planning.